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Can't attend? Too busy? Not in the budget?

We've heard, from many of our customers and subscribers, that they simply can't attend due to hectic schedules, time spent away from the stores or office and/or budget restrictions, prohibitive costs and travel related expenses, etc.

Problem solved...

So, we've solved that problem for you! DMSRetail Inc. is providing Action Strategies for Retail Operations Management Success by introducing...

The Retail Operations Management YourTime Study Course on DVD

With this YourTime Study Course, everyone can have access to this great learning experience.

Other major benefits, too.

There are major benefits to you that go beyond the enormous cost savings.


With the Retail Operations Management YourTime Study Course, you get the convenience of 'attending' whenever, and wherever, it's convenient for you; and you can study at your own pace...on YourTime!

Build your retail management library:

You have the DVD's to review at any point in the future.

The fact that you are reading this, we feel pretty certain that you are the type of retail leader who has a desire to make a difference in your business every single day.

We often recommend that you should register and attend The Retail Operations Management Workshop because it's the one place you'll be guaranteed to increase your own knowledge and understanding of retailing in the 21st Century and learn how you can contribute more to the success of your organization.

Retail Operations Management YourTime Study Course

Course Outline


 Identification and Calculation of Retail Metrics – Retail Math

 Key Performance Indicators

 Retail Balanced Scorecards

 Analysis of Performance – Benchmarks

 Break – Even Point Analysis

 P/L Statement Diagnostics



 Customer and Market Potential Estimates

 Customer and Market Profiles and Segmentation

 Product/Service Potential

 Trade Area Analysis

 Store Network Optimization

 Advertising Mix Analysis



 Relationship and Solution Selling Applied to Retail

 Meetings as an Effective Sales Training Tool

 Sales Forecasting, Budgets and Quota Establishment

 Competitive Strategies – Positioning

 Incentives, Rewards and Motivation that Work!

 Compensation Strategies for Top Performance

 Non Monetary Rewards and How to Apply them for Maximum Productivity



 Winning Customer Service Strategies

 Determinants of Customer Service Quality

 Customer Service Action Plans for Long Term Loyalty

 The Other Side: Creating and Retaining Loyal Customers



 Planning for Success – Setting the Direction – Purpose, Vision, Mission, Strategy

 Framework for Growth

 How to Establish Strategic Imperatives

 Performance Management: People – Performance – Strategic Imperative Link

 How to Establish Performance Culture

 Strategic Enablement: Integrated & Automated Processes

 Strategic Staffing Model for Top Performance




 Road Map to Top Performance in Sales and Profitability

 Sample SWOT Analysis and Strategy Maps

 How to Increase any metric by 20% in Six Months

 How to Sustain the Success Achieved and Build on It

What participants said about Retail Operations Management Workshop...

At this point you might be wondering what some of our past attendees had to say about The Retail Operations Management Workshop, so here you go:

"The Retail Operations Management Workshop provided by DMSRetail has exceeded expectations. The Program has provided me with new ideas and methods to getting the job done effectively. The delivery of the content and the use of examples and and scenarios was exceptional. I would definitely recommend this session to others within my company. You can consider me a "delighted customer."

R.S. - Head of Retail, Digicell

"Once again, thank you for the training, I appreciate the learning I got from this workshop and look forward in pursuing other training sessions you might offer."

Aida A. B. - Retail Strategy Consultant, Value Retail

"The Retail Operations Management Workshop has provided me with many very helpful ideas on how to run a successful retail operation. I highly recommend it to anyone who wants to be successful in retail."

Mike Toursal - Owner & CEO, Eagle Leather

"I recommend 'The Retail Operations Management Workshop' very highly to others; as long as they are not the competition."

A. Hashim - Sales Manager, Harvey Nichols

"The DMSRetail Operations Management Workshop is a complete tool which would assist a retailer achieve the critical success factor essential to position your company above the competitive clutter and serve your customers better."

R.V. - Brand Manager, Sun & Sand Sports

"Again I would like to thank DMSRetail team for the precious time we had, it was really one of the best fruitful workshops I have ever attended."

Julien A. - Retail Operations Manager, Bestseller

"Thanks for a wonderful Workshop, it has been time well invested. The work experience that instructors shared with us throughout the workshop was enriching and endorsed the quality of the teachings as well as its credibility."

Christina Dominguez - Operations Manager, Farmacias Los Hidalgos

"I rated this workshop as 'Excellent (5 out of 5)' because it helped me implement performance management in my retail operation with excellent results."

Berna Ramey - Managing Partner, Avenue Trading

"Very illuminating...Thought Provoking...Very Challenging.

A. L. B. - CEO - Above & Beyond

"I really enjoyed the workshop. Found it very interesting and learned a lot. I would come again. Met some great people. Dianne and Matt are wonderful."

C. Y. - Retail Operations Manager

"Thank you! Thank you! You have given me so much useful information to take back. I feel energized and excited to put a plan in place to get my numbers where I want them to be. I'll suggest that my other co-workers get the training/do the workshop"

C. H. - Retail Operations Manager - Unicomer Group

"Extremely informative workshop and I can't wait to implement ideas when I return. Excellent facilitation and I would highly recommend this course/workshop to "anyone" in any "position" in the retail world."

A.McA. - Retail Operations Manager - NWTel

"One of the best training I ever attended"

A.A. - Vice President, Operations - Nahdi Medical Company

"I think it was very enlightening and practical, the speed was good too. I was listening and constantly thinking how to use the tools in my company. Definitely worth it, thanks a lot."

A.R. - CEO - Just Kidding LLC.

"Thanks a lot for this amazing workshop. The amount of useful information is really unbelievable. Also the amount of real life examples and videos are incredible.”

N.S.H. - Head of Retail - Heineken

"Great workshop packed with relevant information to learn from and implement throughout all areas of our business. Would highly recommend this to any retail operations / retail management professional."

B.C. - Head of Operations - AdventureHQ

"In these 3 days my mind about retail management has increased ten fold. I took the most out of the KPI's, metrics, store and staff development programmes...which I will be implementing. Great Workshop !"

G.-L.S. - Regional Manager - AdventureHQ

"A very informative and relevant workshop. Excellent material. All subject matters easy to understand and can be easily applied to current operation. Informative and inspiring tutor. Overall Excellent Course ! "

M.S. - Head of Retail - Ferrari World

Information, knowledge and insights and more...

If you want to gain all of the information, knowledge and insights from Senior Consultants of DMSRetail - all of whom have been there and done it with great success, without spending the time and money to attend the three day workshop, then this exclusive money-saving offer is for you.

Order Now and Get:

Retail Operations Management YourTime Study Course:

Working Materials:

Special Bonus:

  The Store Management Process and it's application on DVD - a blueprint developed by DMSRetail Inc

Risk Free: You get to try the Retail Operations Management YourTime Study Course. If you don’t think this course has paid for itself several times over, just ask for a refund.

Order Your Copy Now!

Retail Operations Management

YourTime Study Course

Option 1 - Physical Product

(DVD's and the Workbooks shipped to you)

Only $597

(Free Shipping)

Option 2 - Digital Product

(Files will be sent to Your Inbox)

Only $397

Option 3

Physical and Digital Combo

Only $697

(Free Shipping)